online support
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Browse Online Help
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Keep up with Ancestry on our Blog
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Family Tree Maker Product Updates
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contact by phone
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United States (Contiguous 48 states, Alaska, Hawaii)
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1-800-ANCESTRY (262-3787) (toll free)
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| Monday - Friday: |
10:00 am - 10:00 pm Eastern |
| Saturday - Sunday: |
10:00 am - 10:00 pm Eastern |
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Great Britain & Northern Ireland
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0800-404-9723 (toll free)
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| Monday - Friday: |
9:00 am - 10:00 pm GMT |
| Saturday - Sunday: |
9:00 am - 8:00 pm GMT |
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Australia
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1-800-251-838 (toll free)
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| Monday - Friday: |
9:00 am - 8:00 pm AEST |
| Saturday - Sunday: |
9:00 am - 4:00 pm AEST |
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New Zealand
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0-800-442-100 (toll free)
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| Monday - Friday: |
11:00 am - 10:00 pm NZST |
| Saturday - Sunday: |
11:00 am - 6:00 pm NZST |
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Canada
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| 1-800-958-9073 (toll free) |
| *At this time we do not offer French support on weekends. |
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| Monday - Friday: |
10:00 am - 10:00 pm Eastern |
| Saturday - Sunday: |
10:00 am - 10:00 pm Eastern* |
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Sweden
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020-796 080 (toll free)
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| Monday - Friday: |
10:00 - 17:00 CET |
| Saturday - Sunday: |
Closed |
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Other Locations
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Country code for the United States +
801-494-8595
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| Monday - Friday: |
10:00 am - 6:00 pm Eastern |
| Saturday - Sunday: |
Closed |
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